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CONTACT US

PLEASE CONTACT US

Do you have any questions or suggestions? Please call us or fill in the following contact form. We will answer as quickly as possible!

Have you seen our FAQs? Here you can find answers to the most frequently asked questions: FAQs before the purchase – FAQs on operationFAQs in case of problems

IS MY SMARTPHONE COMPATIBLE?
You will find more precise information on this, and a compatibility list of current smartphones here.
CAN I USE THE UNIVERSE2GO STAR GLASSES WITH SEVERAL SMARTPHONES?
Yes, your licence code can be activated up to 5 times. Use the code on different telephones for the whole family, or keep it for new installations. Don’t worry. When the codes have been used: you can request a new code, free of charge, from our customer service department, at least once.

IN case of technical problems please specify the smartphone and the version of the operating system (e.g. iOS 5, Android 4.4) you use.

Business hours

Mo-Fr:  09.00 – 12.30 + 13.30 – 17.00 (CET)

Phone: +49-(0)8191-94049-61
E-Mail: en@universe2go.com